Security & trust
Understand user-visible controls and responsibilities that apply within each Ecurem CLM organization.
1. Two-factor authentication
Ecurem CLM requires two-factor authentication. Users use the code generated by their authenticator application during sign-in and cannot simply disable 2FA from the profile.
2. Backup codes
Backup codes are one-time recovery credentials. Keep them securely outside Ecurem CLM and never send them by email.
3. Organization isolation
Operational data is processed in the active organization context. Server-side controls scope forms, objects and Assistant tools.
4. Least privilege
Grant only required permissions. Review organization and object count before bulk operations.
5. Secrets
DNS and other integration credentials can contain secret values. Saved secrets are not intended to be redisplayed.
6. AI Assistant
The Assistant uses read-only, tenant-scoped tools. Stored text cannot grant permissions or change organization scope.
7. Traceability
Sensitive operations should remain attributable to a user, organization, job, request or audit event.
8. Shared responsibility
Ecurem operates and protects the SaaS platform; customers remain responsible for authorized users, scan scope, supplied secrets, controlled domains and enabled automation policies.